Returns & Money Back Guarantee
We’re so confident you’ll love our blends, we offer a full money back guarantee! Simply ship the product(s) back to us and we’ll refund the total product value.
14-Day Money Back Guarantee
1. Place your order from our online store
Give our blends a go for up to 14 days after receiving.
2. Don’t love them?
Contact us within the 14-day timeframe and let us know your order number, experience and feedback.
3. Send them back
We’ll provide you with delivery details for the return to our Melbourne warehouse.
4. Your money back, as guaranteed
Once our warehouse receives the return, we will process the refund immediately.
Returns & Exchanges
We offer a 14-day money-back guarantee, so if you are not satisfied with your purchase, you will receive a full refund less postage. Alternatively, you can exchange your item for a different blend. The return form must be completed within 14 days of receiving the order, and the product must be returned within the following six weeks.
Terms and conditions:
Bare Blends Pty. Ltd. will not begin to process a refund or exchange until the returned goods are received.
The return shipping fees are the responsibility of the customer, but any further shipping costs (i.e. exchanged product) will be paid for by Bare Blends.
A refund can only be made to the credit card used to make the purchase and will be for the product only.
If you receive damaged goods or the incorrect product, Bare Blends will either reimburse you or replace the goods at our cost.
Return Address
Please post the item back to our office at the below address, noting your name on the parcel. Our team will action your refund or exchange within a few business days.
BLE Returns
Unit 2 / 16 Vulcan Drive
TRUGANINA VIC 3029
Any issues regarding returns may be directed to our email address contact@bareblends.com.au