Shipping
Australia & New Zealand Shipping
When will my order be shipped?
We ship orders from our Melbourne warehouse using Australia Post, CouriersPlease and GoPeople. The carrier used for your order depends on your delivery address, parcel size, service availability and the fastest suitable option at the time of dispatch. Orders placed before 12pm AEST are generally shipped on the same day. All orders placed after 12pm will be shipped on the following business day. If delays are expected we will contact you by phone or email.
We ship orders as soon as possible from our Melbourne warehouse. Please keep in mind that we cannot guarantee delivery at a certain time due to circumstances beyond our control, such as delays within the Australia Post, CouriersPlease or GoPeople delivery networks.
Please refer to the table below for approximate delivery timeframes from the day your order is dispatched. These are estimates only and may vary depending on your location, carrier availability, peak periods, public holidays and rural or remote delivery routes.
Estimated Delivery Timeframes
Victoria: 1-2 business days (express 0-1 day)
New South Wales, Queensland: 2-4 business days (express 1-2 days)
South Australia, Tasmania: 2-4 business days (express 1-2 days)
Northern Territory, Western Australia: 5-8 business days (express 3-4 days)
International Shipping
- All applicable customs fees, taxes and duties are the sole responsibility of the customer. Customs authorities require that we state the value of your order directly on your package – the value is the retail cost. Bare Bends cannot mark any package(s) as a “Gift” in order to avoid customs and duties fees.
- Please note that on rare occasions, customs agents may delay the delivery of some packages at their discretion.
- For more information on customs and duties charges, please contact your local customs office.
- Orders cannot be shipped via an expedited shipping method, such as Next Day or 2 Day.
- Orders are generally received within 7-21 business days from the ship date.
- To get an estimated shipping time, visit this website (https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/) and quote our postcode '3030' to your address
Shipping Methods
International Standard - Sent with Australia Post and includes tracking where available. Estimated delivery timeframes vary by destination.
International Express - Sent with Australia Post and includes tracking. This is our fastest international shipping method.